I’ve already worked with a trainer. How will this be different?
We don’t know your previous trainer or what that experience was like. But we can promise this: a clear plan built around your goals, a coach who pays attention, honest feedback, and an expectation that you keep progressing.
We’ll challenge you, help you understand what you’re doing, and adjust your training as you grow. We’re here to help you build a physique you’re proud of.
Do I need to be strong or experienced already?
No. But you do have to be willing to become stronger and more experienced. This is not a place where you stay a beginner forever.
We’ll guide you through the beginning of your journey, teach you the movements, and help you build confidence. As you learn, we expect you to take more ownership of your training. Your coach will still guide and challenge you. Your training should evolve as your physique evolves.
What if I have an injury or a health condition?
Get cleared by a doctor before starting. During your strategy call, we’ll discuss whether training at NEO is appropriate for you. NEO is not a substitute for medical treatment or physical therapy.
Can I train one-on-one?
Yes. Concierge Personal Training gives you dedicated one-on-one sessions with a coach and more scheduling flexibility. You can work with one of our fantastic coaches, or choose the Dr. Kelvin coaching option to work directly with him, subject to his limited availability.
How often do I need to train?
It depends on your schedule and goals. For most people, we recommend at least three training sessions a week. If you can train less often, you can still make progress, but reaching your goals may take longer. We'll help you choose a schedule you can sustain.
Is there a long-term commitment?
No, we don’t have long-term contracts. We only work with people who want to be here, so we won’t hold you hostage.
Your training package renews every four weeks. Because coaching space is limited, if you leave the program, your previous time slot with your coach may no longer be available when you return. You may have to join the waitlist.
How soon can I start?
Share when you’re ready to begin in your application. During your strategy call, we’ll confirm coaching availability and session times that fit your schedule.
Is Guided Training a group class?
No. Guided Training is not a group class. Your plan is built for you, your body, and your goals, just as it would be in one-on-one training.
If you enjoy the camaraderie of training with other people, want people around you who help hold you accountable to show up, and value an uplifting environment while being more budget-conscious, this is for you.
You’ll share a coaching space of up to eight people, each following their own individual plan, with a coach guiding the room.
Where is NEO?
1212 E Colorado Blvd, Pasadena, CA 91106. We're right by Pasadena City College (PCC). Get directions to NEO.